Adding Posts to your Family Portal News Feed

Staff with the right permissions can use Welbi to create and share posts in the News Feed for families to see.

Accessing the News Feed

From the left-hand navigation menu in Welbi, select News Feed.

Creating a New Post

Click Create New Post to begin. This is a two-step process:

Step 1: Compose Your Post

• Title: Enter a clear title for the post

• Levels of Care: Select the relevant levels of care (this determines which families will see the post, based on their loved one's level of care)

• Description: Add your post content

  • Use formatting options (bold, font sizes, bullet points, emojis)

  • Add external links (e.g., “Click here to learn more”)

Drafts are auto-saved after Step 1, even if your session is interrupted.

Step 2: Add Attachments and Photos (Optional)

• Upload Files: Attach PDFs or other documents from your computer or device

• Add Images

  
  

  • When you choose to add an image, a new tab will open where you can either upload photos from your computer or scan a QR code to upload directly from your phone.
  • Once you've selected your image, click the 'Upload Images' button to upload it and add it to your post.
    
  • Once you're done, simply close the tab and return to the ‘Upload Pictures’ tab—your image will appear when you scroll down.
    

How to Blur Faces in Uploaded Photos

When uploading images to a News Feed post, Welbi helps you manage resident privacy by allowing you to tag and blur faces. Here's how it works:

1. Tap on a Face
   Click on a detected face (highlighted by a circle) to tag it with the resident’s name.

2. Tag the Resident
   Select or enter the resident’s name to associate it with the face in the photo.

3. Automatic Blurring Based on Consent

   • If the resident has provided photo-sharing consent, their face will be shown.

   • If no consent is on file or the resident has not given their consent, the face will remain blurred automatically.
     

   • To adjust the location of the blur circle, click and drag the circle to reposition it.
   • To resize the blur circle, click the ‘Size’ button next to the resident’s name below the image.
     

4. Manual Control

   • Use "Draw Additional Blur" to manually blur faces if desired. 

   • You can also clear a blur if appropriate (e.g., for a private family share).

5. Save Your Changes
   Click “Confirm Pictures & Close” once tagging and blurring are complete.

• Download Blurred Photos: You can download a version of the photo for private sharing if needed (e.g., via email).

Finalizing Your Post

• Pin Posts (Optional): Keep important updates at the top of the feed

• Edit/Delete: Use the three-dot menu to make changes to posts
  

• Publish: Once ready, click Publish to make the post visible to families in the portal
  

Viewing Your Saved Drafts

Click “Open Drafts” to access any News Feed posts you've started but haven’t published yet.
From here, you can:

• View the title and timestamp of each saved draft

• Click on a draft title to resume editing

• Easily manage and finalize your in-progress posts