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The News Feed in Welbi is your community’s own social feed, where you can share updates, announcements, and special moments with residents’ families, all in one central place.
What is the News Feed?
The News Feed is a communication tool that appears in the Family Portal. It displays a stream of published posts from your team, which may include:
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Photos from events or day-to-day life
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Attachments like newsletters or council minutes
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Announcements, reminders, and celebrations
Each post is tied to specific levels of care or home areas, so families only see updates relevant to their loved ones.
Who Can Use the News Feed?
Only team members with Team Enhanced access and above can create and publish News Feed posts.
Posts are created in Welbi and become immediately visible in the Family Portal once published.
Flexible for Your Community’s Needs
The News Feed is highly customizable—there’s no “one way” to use it. Communities can use it to:
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Celebrate birthdays and holidays
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Share photos from recent activities
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Post weekly or monthly newsletters
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Highlight special announcements or events
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Provide updates to families in a timely and transparent way
- Share Resident Council notes
You can tailor your posts to reflect your home’s personality and communication goals.
Want to know how to add a post to your News Feed? This article walks you through the steps.