- Welbi Knowledge Base
- Settings How-tos
- Employee & User Account Management
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Training Videos
- Self-Guided Training - Start Here!
- Welbi Introduction
- Training Module 1: Program Planning
- Training Module 2: Program Attendance
- Training Module 3: Leveraging Program & Attendance Insights
- Training Module 4: Print Calendars & Posters
- Training Module 5: Residents
- Training Module 6: Personalizing your Resident's Experience
- Welbi Training Conclusion
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What's New in Welbi?
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Welbi Masterclass
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Overview How-tos
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Resident How-tos
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Program Library How-tos
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Planning Calendar How-tos
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Printing Calendar How-tos
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Attendance How-tos
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Insight How-tos
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Contact Tracing How-tos
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Family Portal
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Settings How-tos
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Integrations
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CX Internal Knowledge Base
Reactivating a User in Welbi
If things change and a deactivated user requires Welbi access once again, you can easily reactivate them on the Employees page.
To reactivate an employee's user account:
- Navigate to the Settings section from the navigation bar on the left-hand side of your screen
- Select Employees from the menu and then scroll down to the Deactivated Employees section.
- Click on the name of the Employee you wish to reactivate.
- Make any necessary updates in the Personal Info panel (e.g., Role, Facilitator, etc) by clicking Edit.
- Click Reactivate Employee in the bottom right corner of the screen to reactivate their user account.