- Welbi Knowledge Base
- Resident How-tos
- Adding & Removing Residents
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Training Videos
- Self-Guided Training - Start Here!
- Welbi Introduction
- Training Module 1: Program Planning
- Training Module 2: Program Attendance
- Training Module 3: Leveraging Program & Attendance Insights
- Training Module 4: Print Calendars & Posters
- Training Module 5: Residents
- Training Module 6: Personalizing your Resident's Experience
- Welbi Training Conclusion
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What's New in Welbi?
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Welbi Masterclass
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Overview How-tos
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Resident How-tos
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Program Library How-tos
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Planning Calendar How-tos
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Printing Calendar How-tos
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Attendance How-tos
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Insight How-tos
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Contact Tracing How-tos
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Family Portal
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Settings How-tos
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Integrations
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CX Internal Knowledge Base
Reactivating a Deactivated Resident
If you've deactivated a resident by mistake or have a resident move back into your community, you can reactivate them in Welbi and pick up where you left off.
To reactivate a deactivated resident:
- Scroll down to the Deactivated residents list and select the resident you wish to reactivate
- Navigate to the resident's Profile tab and click the "Reactivate Resident" button in the bottom right corner
This will move the resident back into your current resident list along with all of their historical data.