Revoking a Resident or Family Member's Access to the Community Portal

Note that only Welbi users with the 'Team Member - Enhanced' or 'Welbi Admin' user roles can grant or revoke access to the Community Portal.

To revoke a Community Portal user's access:

Navigate to the resident's Care Circle tab
Click on the name of the Community Portal user whose access you are revoking
Scroll down to the Community Portal Settings section of the page and change the 'Grant Community Portal Access?' question to "No"

5. Click Save and Proceed with your action

Once completed, an email will be sent to the individual notifying them that their Community Portal access has been revoked.

Community staff can revoke a Community Portal user's access as necessary in the Care Circle tab.