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      2. Family Portal

      Revoking a Family Member's Access to the Family Portal

      Community staff can revoke a Family Portal user's access as necessary in the Care Circle tab.

      Note that only Welbi users with the 'Team Member - Enhanced' or 'Welbi Admin' user roles can grant or revoke access to the Family Portal.

      To revoke a Family Portal user's access: 

      1. Navigate to the resident's Care Circle tab
      2. Click on the name of the Family Portal user whose access you are revoking
      3. Scroll down to the Family Portal Settings section of the page and change the 'Grant Family Portal Access?' question to "No"

         5.    Click Save and Proceed with your action


      Once completed, an email will be sent to the individual notifying them that their Family Portal access has been revoked.