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Setting Default Levels of Care/Home Areas for Welbi Users

Default Levels of Care/Home Areas can be assigned to employees to automatically pre-fill Level of Care/Home Area filters throughout Welbi. This helps staff quickly access the information most relevant to the residents they support without repeatedly selecting the same filters.

How Default Levels of Care Work

Employees can be assigned one, multiple, or no default Levels of Care.

When these defaults are configured, Welbi automatically pre-fills Level of Care/Home Area filters in the following areas:

  • Overview
  • Planning Calendar
  • Attendance List
  • Program Attendance
  • Program Registrants (if applicable)
  • Resident List
  • Insights

Employees can still modify or clear these filters as needed while using the platform.

Add Default Levels of Care to a new or existing Employee

  1. Click Settings in the navigation bar on the bottom left side of the platform.
    Screenshot 2026-06-10 at 1.04.07 PM
  2. Navigate to Employees.
  3. If adding a new employee, click the blue Add Employee button on the right hand side. If editing an existing employee, click into their name and click Edit .
    Screenshot 2026-06-10 at 1.05.57 PMScreenshot 2026-06-10 at 1.06.12 PM
  4. In the Default Levels of Care field, select one or more Levels of Care/Home Area.
    Screenshot 2026-06-10 at 1.09.02 PM
  5. Click Save.

View Default Levels of Care

The Employees table now displays each employee's default Levels of Care, making it easier for administrators to review and manage employee filter settings.
Screenshot 2026-06-10 at 1.10.49 PM

Important Notes

  • Default Levels of Care/Home Areas are optional.
  • Employees can be assigned one, multiple, or no default Levels of Care.
  • Default filters are only applied after Levels of Care have been configured on an employee's profile.
  • Employees can adjust filter selections at any time while using Welbi by going back into the Employee settings.

Expected Result

After default Levels of Care/Home Areas are assigned, supported pages will automatically pre-fill Level of Care filters based on the employee's profile settings. This reduces repetitive filtering and helps employees focus on the residents and programs most relevant to their role.

Screenshot 2026-06-17 at 9.08.28 AM