Accurately Documenting Engagement Levels for Attendees

An important part of taking attendance for a program is marking not only who was present, but how engaged they were during the program.

Accurately documenting attendee engagement levels will allow your team to identify trends in resident participation and engagement over time, and better communicate each resident’s true story of engagement in discussion with team members and loved ones.

 Welbi offers the following options for making resident engagement level:

Actively Participated: the resident was highly engaged and involved in all aspects of the program.

Passively Participated: the resident was moderately engaged in the program, only involving themselves occasionally in key tasks, actions or activities related to the program.

Disengaged Participation: the resident was present for the program, but for the most part was not involved or engaged in tasks, actions or activities related to the program.

Refused / Declined Participation: the resident was invited or encouraged to attend the program, but they declined. 

Unavailable: staff attempted to invite the resident to participate, but they were unavailable (e.g., sleeping, out of the building, etc). This can be helpful if your team routinely documents attempts to invite residents out to programs.  

These definitions are simply a starting point, and you are free to adjust these definitions to better suit your community and residents. The most important thing is that all team members have a shared understanding of when each engagement level is used so that your reporting is standardized and accurate.  

Remember that you can also add a note to provide additional context related to a resident's participation.