Deactivating or Deleting a User in Welbi

Easily remove users in Welbi when they're no longer at your community or have gone on leave.

 Note: If your organization signs in to Welbi using PointClickCare credentials, deactivating a user by following the steps below will not work.  If you wish to remove a user's access to a community in Welbi, please ask your PointClickCare admin to revoke their access to the corresponding facility in PointClickCare. This will automatically remove their access in Welbi as well. 

1. Navigate to the Settings section from the navigation bar on the left-hand side of your screen
2. Select Employees from the menu and click on the name of the user you wish to deactivate or delete
   
3. Click Deactivate Employee or Delete Employee in the bottom right corner of the screen, depending on which action you'd like to take. Deleting will permanently delete this user account, while deactivated user accounts can be reactivated at a later date.
   
   

Deactivated users will appear in the "Deactivated Employees" table at the bottom of the Employees page.