Welbi Masterclass: Welbi for Families

In this Masterclass, we talk about how Welbi's Family Portal and Engagement Insight Reports can help your team keep families up to date and engaged when it comes to program offerings and resident participation.

We know that you and your team work hard to offer a well-rounded and engaging calendar of programs each month, and ensure that all residents are engaged - and families should know this, too!

 Sharing information with families about the programs being offered in your community, as well as their loved one's participation in these programs, has numerous benefits: 

• Build Trust & Peace of Mind 💙: Transparency and access to information on available activities and their loved one’s participation reassures families that their loved ones are well cared for and engaged, improving confidence and general sentiment towards your organization.
• Facilitate Shared Experiences 👪: Easy access to up-to-date information on your community’s schedule of activities makes it easier for busy family members to plan visits and participate in events, creating opportunity for shared experiences and memories.
• Promote Resident Engagement 📈: With knowledge of the daily activities and social events, families can offer extra support and encouragement to their loved ones, leading to increased participation and social connection. 
• Brand Differentiation 🏆: A community that actively shares detailed and meaningful information about resident engagement stands out in a competitive market, distinguishing itself as a leader in resident-centered care.

In our "Welbi for Families" Masterclass, we talk about how Welbi's Family Portal allows you to achieve all of the above, with no extra data entry required by your team. We also review how to generate Engagement Insight Reports to prepare for and speak confidently in family conferences, and share tips for extracting valuable insights and information from family members that can help you tailor engagement strategies and interact with residents more effectively.  Check it out below!

The video below is a recording of a live Welbi Masterclass that took place on August 8th, 2024